At Unlocking Skills, we are dedicated to providing consistently great support to our users. If you encounter any issues or have questions while using our website or application, our support team is here to assist you.
FAQs
To get started, check out our FAQs section, where you can find answers to some common questions.
Q: How do I sign up for an account?
A:If you need help signing up for an account, simply click the “Sign Up” button on the homepage and follow the steps to enter your information. If you run into any issues during the process, don’t hesitate to contact our support team for assistance.
Q: I forgot my password. How do I reset it?
A:If you forget your password, don’t worry! Just click on the “Lost your password?” link on the login page and enter your email address. We’ll send you an email with instructions on how to reset your password.
Q: I’m having trouble accessing a course. What should I do?
A:If you’re having trouble accessing a course, we recommend clearing your browser cache and cookies and refreshing the page. If the issue persists, please reach out to our support team for help.
Q: How do I contact support?
A:To contact our support team, you can email us at contact@unlockingskills.com. We strive to respond to all support inquiries within 24 hours.
Contacting Support
Please provide as much detail as possible about the issue you’re experiencing so that we can assist you as quickly and effectively as possible. We are committed to offering excellent support so that you can deal with a problem or difficulty. Do let us know if you have any feedback or suggestions on how we can enhance our support services. Thank you for choosing Unlocking Skills!